Chronic Disease Programs (CDMP)

Disease management programs are structured treatment plans that aim to help patients and their caregivers to better manage chronic disease, maintain and improve quality of life, and optimize medical treatment in the long term.

For individuals

For employers

For brokers & insurers


The specific goals of disease management include improving:

  • Patient self-care via patient education, monitoring, and communication
  • Physician performance via feedback and reports on patient progress in compliance with protocols
  • Communication and coordination of services among patients, physicians, disease management organization, and other providers
  • Access to services, including prevention services and prescription drugs, as needed

How We Work with Members and Patients

Designing culturally sensitive personalized interventions is essential to sustain patients’ involvement in their treatment and encourage them to take an active role in their health and healthcare.
We consider patient activation and empowerment to be a cyclical process defined by patients’ accumulation of knowledge, confidence, and self-determination of their health and healthcare.
Engaging patients to actively participate in their care has become a priority for policymakers, with the ultimate goal of improving healthcare delivery system quality and efficacy.

Althalia Health Coaches

Primary care clinicians and physicians, struggling to address several points on a patient’s agenda during a 15-minute visit, cannot possibly meet all of the needs of patients with serious or chronic conditions. Consequently, many patients leave primary care visits not understanding what their doctors have told them. Although shared decision making is associated with improved outcomes, few patients participate in that process. Meanwhile, average adherence to prescribed medications stands at roughly 50%, while adherence to prescribed lifestyle changes hover at less than 10%.
Health coaching can be defined as helping patients to gain the knowledge, skills, tools, and confidence to become active participants in their care so that they can achieve their self-identified health goals. Althalia physicians play this important role for Althalia members.

No matter who adopts the coaching role, coaching presumes a collaborative paradigm (i.e., asking patients what changes they are willing to make), not a directive one (i.e., telling patients what to do).

Choose programs that best fit your needs.

Back and joint pain

Who is it for ?

For adults & seniors

Combating Addiction

Smoking, Alcohol, Drugs, and Prescription Medicine
For adults and seniors

Who is it for ?

For adults & seniors

Always with you

Diabetes, Asthma, Depression, Coronary Artery Disease, Cancer, and HIV/AIDS

Who is it for ?

For children , adolescents, adults & seniors

Stress management

Who is it for ?

For adults & seniors

Adolescence without problems

Who is it for ?

For adolescents

Sleep management

Who is it for ?

For adults & seniors

Specific Roles of Althalia Health Coaches

Providing self-management support

Self-management support is essential for patients to extend their healthcare outside the walls of clinics and into their actual lives. Coaches train patients in seven activities that support self-management: providing information, teaching disease-specific skills, promoting healthy behaviors, imparting problem-solving skills, assisting with the emotional impact of chronic illness, providing regular follow-ups, and encouraging patients’ active engagement in their care. When patients have disease-specific knowledge and skills, they can achieve better health outcomes.

Bridging the gap between clinicians and patients

Throughout the care process, the possibility of detachment between clinicians and patients is significant. For example, in the two-part task of prescribing medications—writing prescriptions and ensuring that patients obtain, understand, and take medications as prescribed—physicians perform the first part, but lack the time and reach to perform the critical second part. Althalia health coaches can bridge those gaps by following up with patients, asking about their needs and challenges, and address their health literacy, cultural issues, and socioeconomic barriers.

Helping patients and their caregivers to navigate the healthcare system

Many patients, particularly the elderly, disabled, and marginalized, need a navigator to help them to locate, navigate, and engage in services. Coaches help to coordinate care and speak up for patients when their voices are not heard.

Offering emotional support

Coping with illness is emotionally challenging, and though well-intentioned, rushed clinicians can fail to address patients’ emotional needs. As trust and familiarity grow, coaches can offer emotional support and help patients to cope with their illnesses.

Serving as figures of continuity

Coaches connect with patients and their relatives not only at office visits, but also between visits in order to foster familiarity and continuity, which is particularly helpful in long-term treatments and recovery plans involving multiple specialists, multiple providers, and various hospitals that interact with patients.


Online Doctor Consultation

Althalia connects members with high-quality care—anywhere and at any time.

Best-in-class doctors and hospitals

Althalia and its subsidiary Indigomed continually rate and audit 800 healthcare facilities and more than 1,800 specialists according to an internal, multidimensional methodology focused on the use of optimal medical and diagnostic equipment, the prevention of nosocomial infections, the quality of medical publications, and attendance at international medical seminars and congresses by the institution’s relevant medical team members.

Amazing tools

Althalia helps people to make smarter choices with amazing tools, including workflow management aids, calendars, shared documentation services, real-time communications technology, and video chat platforms, among many others.