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Online Medical Second Opinions

Getting a second opinion from a specialized, best-in-class doctor can give you peace of mind by ensuring that you and your loved ones have considered all of your options and are making the right choice for your health.

For indidivuals

For employers

For brokers & insurers

Description


Online Medical Second Opinions from Althalia and Indigomed, Althalia Group’s subsidiary dedicated to non-EU patients, give patients and their physicians secure online access to medical specialists at Europe’s most innovative, research-oriented hospitals who can treat more than 250 medical conditions and diseases. To learn more about our network of best-in-class hospitals, please visit INDIGOMED NETWORK.

With Online Second Medical Opinions, patients and referring physicians can request a second consultation online without leaving their home or medical center. 

A world-renowned physician specialists in Althalia’s network will review the patient’s medical records and test results in order to provide a comprehensive report on all conditions, including all forms of cancer and critical care issues, affecting his or her major body systems. The report will be sent via encrypted email to the patient and, pending his or her approval, to the referring physician. The patient will be able to review treatment options directly with his or her referring physician, as well as evaluate recommendations regarding future care needs.

Choose the service that best fits your needs


SINGLE SPECIALIST

REGION : EU


Proposed specialists

One of three specialists

Method of delivery

Online or in-person

Delivery

4-7 working days

Language

Englis, Frenc and Italian

SINGLE SPECIALIST

REGION : EU + USA


Proposed specialists

One of three specialists

Method of delivery

Online or in-person

Delivery

5-9 working days

Language

English

MULTI-SPECIALIST

REGION : EU


Proposed specialists

Specialists on 3 medical teams

Method of delivery

Online

Delivery

8-12 working days

Language

English, French and Italian

MULTI-SPECIALIST

REGION : EU + USA


Proposed specialits

Specialists on 3 medial teams

Method of delivery

Online

Delivery

10-14 working days

Language

English

Process


For permanent EU residents:

To request an online second opinion from Althalia, select one of the four above methods. (If you are uncertain of which to select, contact us). Once you have made your selection, you will be invited to register on our site by choosing a secure username and password for my.Althalia.

On my.Althalia.com you can upload all required materials, including medical records, test results, images. and consent forms.

In the following 24 working hours, Althalia will propose two or three medical teams that can offer you a second opinion. Once you select a team, Althalia will immediately transfer your medical file to the team.

The timeframe for rendering your online medical second opinion is typically 5 business days. However, the duration of time does not begin until Althalia medical team has processed through all of the materials they have received and determined that they have all of the necessary medical records from you and an appropriate physician is available and assigned the case.

TThe timeframe for generating an online medical second opinion is typically five business days, beginning once Althalia has processed all materials received, confirmed that no other materials are necessary, and assigned an appropriate physician to your file. The timeframe may be delayed due to the following circumstances:

  • If a pathological or radiological review is required
  • If the assigned physician determines that the complexity of the case requires consultation with other specialists, which may require additional time.

For non-EU permanent residents:

Non-EU residents have a specific platform to request online second opinion. Please visit www.indigomedconnect.net , identify a condition with the search engine or from the list of conditions, and follow the process to enroll.

How It Works


Requesting an online second opinion
Step
1

Collecting medical records
Step
2

Matching you with the most appropriate healthcare provider in Althalia’s network
Step
3

Delivering your online second opinion to you and your referring physician (if requested)
Step
4

Handling any questions that you have via video consultation
Step
5

Ensuring your full understanding of all treatment options
Step
6

The major benefits of getting a second opinion are threefold.


Feeling empowered and having more control


Patients and their caregivers report an increase of at least 80% in their understanding of the patients’ medical conditions and treatment options.

Gaining confidence and peace of mind


Patients report a 60% increase in their confidence that they received the correct diagnosis and have chosen the optimal treatment plan.

Discovering advanced treatment options


In 30% of medical cases, a second opinion can provide more treatment options, including more advanced options or options available only in some healthcare systems.

Now including:


Online Doctor Consultation

Althalia connects members with high-quality care—anywhere and at any time.

Best-in-class doctors and hospitals

Althalia and its subsidiary Indigomed continually rate and audit 800 healthcare facilities and more than 1,800 specialists according to an internal, multidimensional methodology focused on the use of optimal medical and diagnostic equipment, the prevention of nosocomial infections, the quality of medical publications, and attendance at international medical seminars and congresses by the institution’s relevant medical team members.

Amazing tools

Althalia helps people to make smarter choices with amazing tools, including workflow management aids, calendars, shared documentation services, real-time communications technology, and video chat platforms, among many others.